Privacy policy

Who we are

Full Arch Australia is the full arch implant service of the Oasis Dental group. Oasis Dental Studio Pty Ltd and its clinics provide the treatment and are responsible for the personal information collected through this website.

Information we collect

We collect contact details such as your name, mobile number, email address and postcode. Enquiry forms may include information about your dental situation, which can be health information. We also collect website and advertising data such as cookies, device information and campaign identifiers, including the pages you visit and the source of your visit.

How we collect it

We collect information when you complete a form, call us, attend a clinic, or use this website. Analytics and advertising tools collect information only if you accept non-essential cookies.

Why we use it

We use it to respond to your enquiry, arrange appointments, provide care, run our clinics, and understand how people find the website. If you opt in, we may send occasional educational emails. We do not use health answers to score or advertise to you.

Who we share it with

We share information with our clinics and clinicians, our contact centre, and our customer relationship provider, HubSpot. Analytics and advertising providers receive only non-health data, and only when you have accepted non-essential cookies. We don’t share the health information in your form with advertising platforms.

Overseas disclosure

HubSpot and some analytics or advertising tools may store information in the United States and in other countries where their providers operate. The privacy officer will confirm the country list before launch. Those providers are expected to handle information under confidentiality obligations.

Direct marketing

Educational emails are sent only if you tick the optional box. You can unsubscribe in any message, or ask us to stop by calling 1300 838 609.

Security and retention

We take reasonable steps to protect information from misuse, loss and unauthorised access. We keep enquiry information for as long as we need it to respond, provide care, and meet legal and record-keeping duties, then delete or de-identify it when we no longer need it.

Access and correction

You can ask for access to the personal information we hold about you, or ask us to correct it. Call 1300 838 609 and ask for the Privacy Officer.

Complaints

Contact the Privacy Officer if you have a privacy complaint. If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au (opens in a new tab).

Contact

Privacy Officer, Oasis Dental Studio Pty Ltd. Until a direct email address is confirmed, call 1300 838 609 and ask for the Privacy Officer.

Last updated: 4 November 2026. Draft pending privacy-officer sign-off.